Shipping policy

Shipping Policy

At Alexander Lige, we are committed to delivering your orders quickly and safely. Please review our shipping policy below.

Shipping Timeframes

We process and ship all orders within 7-15 business days from the date of purchase. Please note that business days exclude weekends and public holidays. Once your order has been shipped, you will receive a tracking number via email so you can monitor your package's journey.

Shipping Regions

Alexander Lige currently ships to customers worldwide. Shipping costs and delivery times may vary depending on your destination country or region. International orders may be subject to customs duties, taxes, and additional fees, which are the responsibility of the customer.

Order Tracking

After your order ships, a tracking link will be sent to your email address. You can use this link to monitor your package's status in real-time. We recommend checking your spam folder if you do not receive the tracking email within 24 hours.

Customs and Delays

International shipments may experience delays due to customs clearance procedures. Alexander Lige is not responsible for delays caused by customs authorities or other governmental agencies. Any customs duties, taxes, or additional import fees are the responsibility of the recipient.

Damaged or Lost Packages

If your package arrives damaged or is lost during transit, please contact our support team at supportalexanderlige@gmail.com with photos of the damage or loss. We will work with you to resolve the issue promptly.

Questions?

For any shipping-related questions, please contact us at supportalexanderlige@gmail.com. Our support team typically responds within 24-48 hours.